11 December 2024 (Shanghai) – Parkway Shanghai, the operating entity of IHH Healthcare in China, celebrated its 20th Anniversary and Brand Relaunch Ceremony today, marking two decades of delivering world-class healthcare in the Chinese market. As part of IHH, one of the world’s largest private healthcare services networks, Parkway Shanghai has built a strong reputation for providing patient-centric care, seamlessly integrating global expertise with local healthcare practices. With the unveiling of its new brand positioning, “Precision Care, Warmly Delivered”, Parkway Shanghai is setting the stage for its next phase of growth with a strong commitment to delivering compassionate, high-quality healthcare experience to both Chinese and international patients alongside enhanced services that cater to evolving patient needs.
The milestone event was graced by distinguished guests including Chen Jing, the President of Shanghai People’s Association for Friendship with Foreign Countries (SPAFFC); Fu Jihong, Vice President of Shanghai People’s Association for Friendship with Foreign Countries (SPAFFC)；Xu Huiming, the Deputy Director of the Standing Committee of the People’s Congress of Huangpu District; Zhang Xian, Deputy Head of Shanghai Min Hang District. Joining them were Dr Prem Kumar Nair, Group Chief Executive Officer of IHH Healthcare, and Dr Kenneth Tsang, Regional Chief Executive Officer of IHH Healthcare North Asia, who reaffirmed Parkway Shanghai’s dedication to contributing to the high-quality development of China’s healthcare industry.
“Over the past two decades, we have witnessed the remarkable vitality and potential of the Chinese market, with Parkway Shanghai making several significant investments locally,” said Dr Prem Kumar Nair, Group Chief Executive Officer of IHH Healthcare. “As the Chinese government continues to open up with new policies on foreign investment in the healthcare sector, we are confident that Parkway Shanghai will experience even greater opportunities for growth and development. By collaborating with more local healthcare partners, we aim to unlock new opportunities and contribute to the high-quality development of China’s healthcare industry.”
Blending Precision and Compassion with Refreshed Brand Positioning
At the ceremony, Parkway Shanghai unveiled its refreshed brand positioning “Precision Care, Warmly Delivered”. This new positioning reflects its dedication to understanding each patient’s unique needs. By tailoring diagnostic and treatment protocols, Parkway Shanghai is fostering comprehensive and continuing care which precisely addresses the physical and psychological well-being of its patients.
“Our refreshed brand positioning signifies Parkway Shanghai’s commitment to optimizing service processes and elevating care standards,” said Dr Kenneth Tsang, Regional Chief Executive Officer of IHH Healthcare North Asia. “With China’s recent policies supporting foreign-invested hospitals, we are keen to seize new opportunities to expand our services and network. We will continue to build our integrated healthcare platform to better serve our patients. Our flagship ambulatory care center at Shanghai Plaza, set to open next year, will further strengthen our service network and enable us to offer personalized medical care and exceptional patient experience to discerning patients.”
Advancing High-Quality Healthcare with Strategic Investments and Upgraded Facilities
As one of Shanghai’s earliest and largest foreign healthcare providers, Parkway Shanghai has consistently demonstrated its commitment and confidence in the Chinese market. As China continues to open up its healthcare sector, Parkway Shanghai is evolving its role by enhancing its offerings, including the recent renovation of its Parkway Jin Qiao Medical and Dental Center in Pudong New Area.
Come 2025, Parkway Shanghai is set to launch its new flagship ambulatory care center at Shanghai Plaza, situated in a prime location on Huaihai Middle Road. Spanning nearly 7,000 square meters, the state-of-the-art center will offer multi-specialty healthcare services tailored to meet diverse patient needs, with key specialties such as internal medicine, general surgery, gynecology, and pediatrics. The new ambulatory care center is designed to prioritize privacy and comfort, featuring single observation rooms that foster a reassuring environment for diagnosis and treatment. It will be well-resourced with advanced surgical equipment, including Class 100 laminar flow operating rooms, and a multilingual, multi-disciplinary medical team to ensure seamless interaction and personalized care for both local and international patients.
Honouring Two Decades of Comprehensive Care for Local and International Patients
Since its entry into the Chinese market in 2004, Parkway Shanghai has witnessed the rapid development of the country’s healthcare sector. Over the past two decades, it has gradually grown into a comprehensive healthcare services network comprising hospitals, medical centers, and specialist clinics.
In 2023, Parkway Shanghai Hospital officially opened. Spanning 84,400-square meters, the RMB 1.61 billion investment stands as a premier international private hospital offering a full spectrum of care including specialty services such as respiratory medicine, orthopedics, ophthalmology, and otorhinolaryngology. The hospital’s case referral partnership with Gleneagles Hospital Hong Kong facilitates seamless access to cross-border medical resources, positioning it as a hub for international medical tourism. Recognized in 2023 as an "International Medical Tourism Pilot Demonstration Base", the hospital is shaping a new ecosystem for international medical tourism.
As the demand for high-quality healthcare grows, patients increasingly prioritize not just treatment outcomes but also doctor expertise, service experience, and holistic health management. Parkway Shanghai is meeting these expectations with its team of about 100 experienced physicians from over 20 countries, including the United States, Germany, and France. Leveraging their international clinical expertise and multi-disciplinary approach, it provides holistic, personalized healthcare solutions which take care of both the physical and psychological needs of the patients.
In September 2024, the Ministry of Commerce, the National Health Commission, and the National Medical Products Administration announced an expansion of a pilot program to further open up the healthcare sector, creating new opportunities for foreign-invested healthcare providers.
Parkway Shanghai remains committed to the Chinese market, evidenced by its ongoing efforts to expand and seamlessly integrate its hospital and clinic operations across Shanghai. Looking ahead, it will continue to strengthen ties with the local healthcare ecosystem, fostering closer collaboration with local government and other healthcare providers, so as to offer more accessible, efficient, and patient-focused services for Chinese and international patients. With its “In China, For China” strategy, Parkway Shanghai aims to contribute meaningfully to “Healthy China 2030” and the advancement of China’s healthcare industry.
About Parkway
Parkway Shanghai is part of IHH Healthcare network, one of the world’s largest healthcare services networks. Since its entry into China in 2004, Parkway has built a significant presence in Shanghai with facilities including Parkway Shanghai Hospital, Shanghai Centre Medical & Dental Centers, Gleneagles Medical & Surgical Center, Jin Qiao Medical and Dental Center, and Hong Qiao Medical Center. Today, the Parkway brand is recognised as one of Asia’s best private healthcare brands. We exist to make a difference in people’s lives by providing the best care, treatment and outcomes. We promise to do it with an unwavering pledge to quality and safety, and always with a friendly smile.
Precision Care, Warmly Delivered. Parkway Shanghai is committed to providing accessible, optimal and trusted medical care that meets patients’ individual needs and fosters holistic health and wellbeing.
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