Who we are

We are Parkway

Your trusted partner providing excellence

in healthcare always with a friendly smile.

400-819-6622

Nnetwork's strong global presence
Our vision
Our core values
Our commitment
What we stand for

About Parkway Shanghai

Part of IHH Healthcare, a world-leading integrated healthcare provider, Parkway Shanghai is one of the first foreign healthcare providers to enter the Chinese market in 2004. Today, we offer a wide range of medical services in Shanghai through our network of facilities which includes Parkway Shanghai Hospital, Shanghai Centre Medical & Dental Centers, Gleneagles Medical & Surgical Center, Jin Qiao Medical and Dental Center, and Hong Qiao Medical Center.

As one of Asia’s best private healthcare brands, Parkway, founded in Singapore, is recognised for its unwavering commitment to world-class care, treatment and outcomes, with an strong focus on quality and safety.

Precision Care, Warmly Delivered. At Parkway, we believe that exceptional healthcare goes beyond providing the best treatment and comfort - it is about striking the perfect balance between expertise and empathy.

We offer accessible, trusted, and personalised care you can rely on, standing by you through every health decision, every step of the way. By thoroughly understanding each patient’s unique condition and needs, we focus on delivering precise, detailed and continuous care, with holistic and compassionate support that nurtures not only the body, but your emotional and mental well-being. Because at Parkway, it’s not just about being the best in healthcare; it's about being the best for you.

IHH NETWORK'S STRONG GLOBAL PRESENCE

Other international markets

Key growth markets

IHH NETWORK'S STRONG GLOBAL PRESENCE

Our vision

To be the most trusted and friendly healthcare services provider in the geographies and communities we serve.

Our mission

To take exemplary care of our patients, anchored around our people who strive to continuously raise the bar in clinical, operational and service excellence.

Who we are

Our core values

Patients first

We put patients needs first

• We anticipate and manage every need of our patients.

• We always go the extra mile.

• We strive to create exceptional patient experience with our patient’s best interests at heart.

Integrity

We do the right thing

• We are honest and transparent in our words and actions. We say what we do.

• We set and achieve the highest professional standards.

• We show courage in difficult situations.

Empathy

We listen with our hearts

• We treat people the way we want to be treated.

• We listen to understand others.

• We foster care and respect (for our employees, patients, doctors, partners and communities).

Excellence

We champion continuous improvement & innovation

• We think and move as a team.

• We collaborate and bring the best of the group to every patient.

• We never forget that we are strongest when we partner with each other and our ecosystem.

Teamwork

We are better together

• We innovate and push the boundaries of healthcare.

• We are obsessed with safety, quality and efficiency.

• Good is never good enough. We relentlessly strive for excellence in everything we do.

Who we are

Our commitment

01

To our patients and their loved ones

We put our patients’ needs first and go the extra mile to provide quality and exemplary care.
02

To our people

We build a caring and inspiring environment for our people to succeed and shape the future with us.
03

To our partners

We work together with respect and honesty for mutual benefit.
04

To our shareholders

We build long-term sustainable growth and enhance shareholder value.
05

To our communities

We do good beyond our healthcare services. With our people, size, reach and relentless pursuit of excellence, we are committed to make a differenceone patient, one family, one touch at a time.

What we stand for

Excellence in healthcare always with a friendly smile

Excellence

Excellence is what sets us apart because good is never good enough. We innovate and push the boundaries of healthcare.
We are obsessed with safety, quality and efficiency while striving relentlessly for excellence in everything we do. For us, good is never good enough.
Expertise

We are a network of highly-specialised experts who deliver superior care and outcomes.
We deploy the latest in diagnostic and treatment technology to support our ability to deliver the best answers and outcomes.
Empathy

We do our best to understand others.
We treat people the way we would want to be treated fostering care and respect (for our employees, patients, doctors and partners).
We take the caring part of our healthcare extremely seriously.